We accept various payment methods such as credit/debit cards, PayPal, Apple Pay, Google Pay, and more. Please refer to our payment page for a complete list of payment options.

Our current order time will take 3-4 weeks to fulfill. We are a made-to-order company. If you have any questions regarding the shipping time email us at welcome@holycaramel.com

Yes, you can track your order by logging into your account or by using the tracking information provided in your shipping confirmation email.

To cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if your order has not already been shipped.

Yes, we offer international shipping to many countries. Please refer to our shipping page for a complete list of eligible countries and shipping rates.

You can contact customer support by filling out our online contact form. We will respond to your inquiry within 24-48 hours.